Case Studies
“Outside-in” diligence
“Outside-in” diligence
“Outside-in” diligence
- Client was an international investor interested in acquiring a US software development firm.
- Before engaging with management, Client reached out for an outside-in perspective on Target.
- We analyzed public reviews of Target's products, identifying value perception versus competitors' and areas of dissatisfaction, highlighting potential red flags.
- Through publicly available data-sources, we developed an approximation of Target’s Operating Model, understanding areas of staffing, expertise, experience, and potential weaknesses.
- We also ran a culture assessment on Target and discovered that the culture was built around a cult of the founder, which was very different from the collective, consensual culture of Client
- Because of this, Client ended-up not moving forward, saving over a $1M of diligence fees.
Performance improvement
“Outside-in” diligence
“Outside-in” diligence
- Client was a large retailer, who had just bought a former competitor. We helped them in two areas.
- Location performance: via a combination of external customer reviews and geolocation mapping, we helped Client segment the stores by financial performance, customer ratings, location specifics (opening hours, services, etc.) vs. closest competitors. We worked with Management to develop a rationalization plan of stores.
- Cross-selling and up-selling: through an analysis of customer baskets, we developed segmentations for both the customer base as well as the product portfolio, and worked with client to develop targeted strategies for each segment, including cross-selling and up-selling approaches to increase revenues
- Client is in the process of implementing the recommendations.
Sample Clients
Sample Clients
